Operation Procedure of Branch Banking on DBBL :Uttara Sonargaon Janopad Branch

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dc.contributor.authorMd. Anisuzzaman
dc.contributor.authorAfifa Ferdous
dc.date.accessioned2025-05-02T09:05:22Z
dc.date.issued2021-05-21
dc.description.abstractThis report highlights the operational procedures followed in branch banking at Dutch-Bangla Bank Limited (DBBL), specifically at the Uttara Sonargaon Janopad Branch. It focuses on the daily functions, services offered, and customer management techniques applied at the branch level. The study examines various operational areas such as account opening, cash handling, remittance, loan processing, and ATM services. Data was collected through interviews with bank staff and observation of internal procedures. The report offers a comprehensive understanding of the bank’s workflow, challenges faced in branch operations, and suggestions for enhancing service efficiency and customer satisfaction.
dc.identifier.citationAnisuzzaman, M., & Ferdous, A. (2021, May 25). Operation procedure of branch banking on DBBL: Uttara Sonargaon Janopad Branch.
dc.identifier.urihttp://dspace.uttarauniversity.edu.bd:4000/handle/123456789/632
dc.language.isoen
dc.publisherUttara University
dc.subjectBranch Banking
dc.subjectDutch-Bangla Bank
dc.subjectOperational Procedure
dc.subjectCustomer Service
dc.subjectBank Operations
dc.titleOperation Procedure of Branch Banking on DBBL :Uttara Sonargaon Janopad Branch
dc.typeOther

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