The impact of Information and Communication Technology (ICT) on HR development

Abstract

Information and communication technology (ICT) has penetrated all the areas of our lives and work and has become their integral part. The success of modern organizations, regardless of their size and activity, is increasingly becoming molded by ICT. Thereby, numerous researches have attempted to identify what determines the success of using this technology. The conclusion is that the employees, as the most important resource of every organization, along with human knowledge, skills, potentials and abilities, are one of the crucial factors which determine the success of ICT application. The subject of this paper is the analysis of the impact of contemporary ICT on human resources. One of the main change in organizations over the last couple of years is the growing use of information and communication technology. The objective of this study is to determine the impact of Information and Communication Technology on the efficiency of Human Resource Management. It specifically seeks to investigate how the use of ICT affects the following human resources management practices; Human resource planning, training and development, selection and recruitment, human resource evaluation and compensation. The data collected was secondary data. Results show a significant positive relationship between the use of ICT in selection and, training and development, Human resource planning, evaluation and compensation and human resource management efficiency. This highlights the use of ICT as an efficient tool in Human resource management of enterprises. The use of ICT assures Human resource management efficiency, we therefore suggest that regular Information and Communication Technology training and development should be enhanced so as to allow proper interactions between Human Resource Management and the different departments which could lead to the organizational efficiency.