Productivity Measurement of a Private Commercial Bank in Bangladesh: A Study on Bank Asia Ltd.

Abstract

The commercial banking system in Bangladesh is service oriental and labor-intensive. Employee is the main input and therefore employee's productivity is the main measure of banking productivity. This study is conducted to evaluate the productivity of Bank Asia Ltd. Although, there is no single well accepted theoretical approach to measure productivity of a service industry, an attempt has been made here to measure productivity through partial approach and total approach on the basis of some indicators. The study reveals that the productivity performance of Bank Asia Ltd showed upward trends during 2001 to 2009.